Customer Vault™

Customer Vault Secure Remote Data Storage Service from Planetauthorize

The Customer Vault™ service provides PCI Certified Remote Storage of Payment Information. The customer vaultCustomer Vault was designed specifically for businesses of any size to address concerns about handling customer payment information. Customer Vault simplifies your PCI DSS compliance.


The Customer Vault allows merchants to transmit their payment information for remote storage in Planetauthorizes' Level 1 PCI certified data facility. Once the customer record has been securely transmitted to the Customer Vault, the merchant can then initiate transactions remotely without having to access credit card or electronic check information directly. This process is accomplished without the merchant storing the customer's payment information in their local database or payment application.

The Customer Vault is an ideal tool for businesses that need to securely save customer data and provide convenience for their customers.

Who should use the Customer Vault service?

  • customer vault Process Recurring Transactions - Merchants who bill their customers different amounts or on different days each month. (e.g. gym memberships)

  • customer vault Process Usage Charges - Merchants who bill their customers only when the service is used. (e.g. pay-as-you-go cell phones)

  • customer vault Simplify PCI Compliance - Merchants who are concerned with PCI compliance and protecting your customers’ confidential information.

  • customer vault Store Customer Data - Merchants who want to provide returning customers with the convenience of not having to re-enter their personal data every time they visit your Web site.
  • customer vault Provide Payment Flexibility - Your customers can store multiple payment methods for repeat purchases.

  • customer vault Save Multiple Shipping Locations - Your customers can also save multiple shipping locations.


How Customer Vault Works


Your Web site integrates to Customer Vault by using the Planetauthorize Application Programming Interface (API). Through the API, you can create, view, update and delete customer profiles that include billing, payment and shipping information. When a transaction is processed using the API, a customer profile is created and stored on our secure servers. You may retrieve your customer information using a secure token.

Note: Integrating the Customer Vault™ API requires the expertise of a Web developer. The Customer Vault™ API integration information can be accessed from the Planetauthroize API. Your Web developer will be able to assist you with integrating the API to any proprietary systems you may be using, setting up customer accounts with user names and passwords, or designing other means for matching a returning customer to their stored profile.

Get Started!

Planetauthorize payment gateway is a leading payment acceptance system. Our payment service is secure, fast and reliable. To get started with the Planetauthorize payment gateway service Contact Us or call SaleManager, toll free, at 1-800-918-4890. Our knowledgeable payment specialist can tailor a payment solution specific for your unique business.


Value Added Showcase

The Planetauthorize E-Invoice Manager allows merchants to bill their customers without having a website.

To get started with a Value Added service simply access your Planetauthorize payment gateway account and select the requested service from the navigation menu. You may also contact Planetauthorize to activate service.

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Data Security & Threshold Management

Protect Your Customers and Your Business from Fraud

Planetauthorize offers a suite of security and control value adding services. Our security and control value added services provide the merchant with the industries most advanced security measures. A complete list of security and control value added services are listed to the right under Security & Control add-ons.

iSpyFraud Threshold Management

The Planetauthorize security and control add-on services include multiple filters and tools that work together to evaluate transactions for indicators of fraud. Our iSpyFraud service is a powerful and highly effective defense against fraudulent transactions. In addition to the transaction filters, the Planetauthorize iSpyFraud service also offers Velocity & Location Filters so merchants have complete control over their transactions. The Daily Velocity Filter allows you to specify a threshold for the number of transactions or transaction amount allowed per day, a useful tactic to identify high-volume fraud attacks.

Securely Store Customer Payment Information

Quite often merchants have a requirement to store customer payment data. However, the security risk of storing customer data can be costly. The Planetauthorize Customer Vault service empowers merchants with the ability to securely store encrypted customer payment data on our PCI Compliance servers, removing the security risk from the merchant.

Protect Cardholder Data with Merchant Defender

The Merchant Defender suite includes everything you need to take yourself out of the loop of having to protect cardholder data and virtually eliminates the burden of PCI compliance.


Merchant Defender eliminates clear text credit card information from a merchant's environment, regardless of their processing method. Merchant Defender will remove your network completely from handling any sensitive payment data. No matter what type of transaction processing used, clear text credit card data will never be transmitted nor stored on your network and devices. By ensuring that every interaction is completely secure, you can rest at ease knowing that if an intruder is sitting on your network, they have no access to any sensitive credit card data.

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